Glendevon Energy Company Ltd are members of the Renewable Energy Consumer Code ( RECC), to see their Top Tips video, and advice for consumers thinking of generating their own energy click here.
RECC are also a certified 'Alternative Dispute Resolution (ADR) for Consumer Disputes' body. ADR is an easier, quicker and more cost effect way to resolve complaints should they arise.
In the unlikely event of a dispute arsing around the installation of a small scale renewable energy system that cannot be resolved through our complaints handling procedure, disputes can be esclated to RECC for mediation. Please visit http://www.recc.org.uk/consumers/how-to-complain for further details.