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Case Studies

Wood Pellet Perthshire 15kW System

Wood Pellet Boiler

Perthshire

15kW System

  • Replacing Log & LPG boilers
  • Installed 15kW ETA PU Wood Pellet Boiler
  • Wood pellet store
  • Working with existing Solar Thermal System
  • Internet enabled controls

“The office staff deal with my calls promptly. Technical visits include careful explanation in terms which I can understand. I am treated as an individual and respected customer, even though I am perfectly aware that in comparison to some of their other service-users my requirements are modest. This has been an expensive but worthy project which I can 100% confirm was the best choice I could have made.  From initial discussion to ongoing support the Glendevon team have more than fulfilled my expectations and I unreservedly recommend them.” Lorna, Perthshire

The Glendevon Energy engineers installed a new 15kW ETA Wood Pellet Boiler with autofeed for this customer near Bridge of Earn. We had first met the customer in 2007, when we installed solar thermal panels for heating hot water. The solar system is still up and running and works in tandem with the new biomass boiler. 

The existing log boiler has worked well, but the customer was finding it increasingly hard work and buying logs was becoming more expensive. The fully automated wood pellet biomass system has proved to be a great success. The boiler is housed in a plant room adjacent to the stone cottage, and linked to the bulk store which is about 10 meters away by two fill/ return air pipes. The flat pack store was assembled and commissioned by the Glendevon Energy Engineers and the internet enabled controls allow our Engineers to give remote support with programming and any issues that arise. The grey pipes on the side of the green pellet store (see photo above) are used by a pellet delivery truck to blow the pellets in. This is very similar to an oil or LPG delivery. 

Glendevon Energy install Wood Pellet, Wood Chip and Log Biomass Boilers – both in retro-fit and new builds. Biomass boilers can replace oil or LPG boilers without needing the distribution system (radiators/ underfloor heating) to be upgraded, as they can operate at similar high temperatures. 

Our Engineers work across a wide area of Scotland including Fife & Cupar, Perth & Kinross, Stirling & Doune, Edinburgh, Blairgowrie & Forfar, Glasgow, Auchterarder & Dunblane, Clackmannan and Falkirk. Whether you are looking for a new system to replace oil or gas, or a replacement system for an old biomass boiler that has served it’s time, contact us to discuss how we can meet your requirements. 

Glendevon Energy believe that aftercare is as important as installing new systems for customers – so if you have an existing biomass boiler, whether it was installed by Glendevon Energy or others, contact us for today to see how we can meet your servicing/ troubleshooting/ repair and maintenance requirements.

BIOMASS Installation
BIOMASS Service & Repair

Air Source Kinross-shire 24kW System

Air Source

Kinross-shire

24kW System

A black and white photograph of an engineer working on an air source heat pump system.
Hugh Wallace of Glendevon Energy talking with an air source heat pump customer at a kitchen counter with a laptop in front of them.
Rear elevation of an air source heat pump customer's house. The gable end of the extension has tall glass windows across most of the elevation. The house looks out onto the rear lawn.
Air source heat pumps installed against the wall of the house.
  • 2 x 12kW Nibe F2040 Units
  • Replacing LPG Boiler & Electric Heaters
  • Installed during renovation

“ Glendevon Energy were extremely helpful and professional throughout the whole design and installation process, and we are very happy with the results. Their after-care is also first class. I highly recommend them.” Ben, Kinross

The customer was keen to replace two old and expensive heating systems and leave headroom for a home extension.  The Nibe cascade system plus an extension of the radiator system achieved this and successfully heats the family home.  The heat pumps also provide plentiful domestic hot water via a 300L heat pump cylinder. 

Glendevon Energy have been installing Nibe Heat Pumps, both Ground and Air Source, for over 17 years.  We are Nibe Service and Maintenance Partners and have extensive experience of specifying, installing, servicing and repairing Nibe Heat Pumps. 

Contact us today for a heat pump quote, or to book a servicing visit!

Heat Pump Installation
Heat Pump Service & Repair

Ground Source Perthshire – Replacement System

Ground Source

Perthshire

Replacement System

A Stiebel Eltron heat pump after installation.
Hugh Wallace of Glendevon Energy shaking hands with a customer in front of their house.
Hugh Wallace of Glendevon Energy walking in the garden with a customer.
An engineer works on the heat pump system with a screwdriver wearing a headtorch.
  • 12kW Stiebel Eltron WPE-1
  • Replacing old heat pump which was prone to breakdowns
  • Utilising existing 2 x 100m boreholes
  • With 100L buffer tank
  • 5 year parts warranty

Our customers reported…“Delighted with new system and performing well in the current cold snap. Compared with old system it is quieter and hot water boost much more effective. The ‘set and forget” policy meeting our needs”. Nigel & Catriona, Perthshire.

Our relationship with Nigel and Catriona started with servicing and maintaining their existing ground source heat pump in March 2020 – their original installer had ceased trading. The old heat pump had become prone to breakdowns, including a failed compressor, so the customers asked us to quote to replace the heat pump and we recommended a Stiebel Eltron WPE-1, 12kW which has a variable speed compressor.

The system was installed in 2024 with a buffer tank which combined with the variable speed compressor should address the historic short cycling issues. We also power flushed the heating distribution system and re-balanced the radiators. This improved the flow and hence the system efficiency.

Glendevon Energy are Stiebel Eltron Partners for both maintenance and installations – whether you have an interest in air or ground source systems, contact us today for a heat pump quote, or to book a servicing visit!

Heat Pump Installation
Heat Pump Service & Repair

Ground Source Heat Pump Replacement, Fife

Ground Source

Leslie, Fife

12kW Stiebel Eltron

The heat pump system and pipework following completion of the heat pump installation.
Technician and customer discussion the work.
Frontage of bungalow where heat pump system was installed.
Glendevon Energy van parked outside heat pump customer's home.
  • Replacing old heat pump
  • Utilising existing borehole, cylinder & buffer tank
  • Plant installed in utility room
  • Distribution system power flushed to promote efficiency

“ We have used Glendevon over the last number of years to service our old heat pump. We decided to replace and upgrade and Glendevon were our only choice. The installation went well and after a few teething troubles followed up by Glendevon and Stiebol, we are happy with our decision and would recommend Glendevon”. Grant, Fife

Glendevon Energy engineers installed a new 12kW Stiebel Eltron WPE Ground Source Heat Pump for customers in Leslie, Fife.

This replaced an old ground source heat pump installed by others. The old system had a tendency to trip on high pressure alarms with no apparent cause, while the original controller had become difficult to use. The client therefore accepted a recommendation to remain with the same manufacturer to ensure compatibility with the buffer and hot water tanks but the new model heat pump would come with the benefits of an inverter drive. The new system is easy to check online, has responsive UK manufacturer support and is delivering both heat and hot water for the property. Contact us if you would like to discuss the replacement of an aging heat pump.

Glendevon Energy install both Air and Ground Source Heat Pumps across a wide area of Scotland including Fife, Perthshire, Stirlingshire, Edinburgh, The Lothians, Glasgow, Clackmannan, Falkirk and Kinross-shire. Whether you are looking for a new system to replace oil or gas, or a replacement system for an old heat pump that has served it’s time, contact us to discuss how we can meet your requirements.

Glendevon Energy believe that aftercare is as important as installing new systems for customers – so if you have an existing heat pump, whether it was installed by Glendevon Energy or others, contact us for today to see how we can meet your servicing/ troubleshooting/ repair and maintenance requirements.

Several customers have noticed significant improvements in efficiency following our powerflushing service for radiator, underfloor heating and cylinder coils. Contact us to discuss how Glendevon Energy can meet your requirements.

Heat Pump Installation
Heat Pump Service & Repair

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